Monday, August 03, 2015

M&S Bank wrongly listed woman as DEAD - throwing her life into chaos as it cancelled her insurance, credit cards and direct debits and even sent her family a letter of condolence

A woman's life was thrown into chaos - and her family were even sent a letter of condolence - after she was declared dead by bungling bank staff.

M&S bank wrongly listed Alison Lattimer as 'deceased' before cancelling her standing orders, direct debits and credit cards.

The 56-year-old's home and car insurance policies were also voided, while she was given automatic refunds on her gym membership and contact lenses.

The Post Office, where Mrs Lattimer has her home insurance, even sent a letter of condolence to her family, before ending her payment plan .... http://www.dailymail.co.uk